Terms of Service
These terms govern the LumenCrystal website and account services provided by HERITAGE-CRYSTAL CLEAN INC. By using this website, you agree to these terms. Contact us if you have questions before using a service.
1. About these services
LumenCrystal presents natural crystal collections, care resources, customer enquiries and account services. Availability, pricing and other product details are confirmed through individual product information or direct communication.
2. Eligibility and authority
The website presents crystal collections, educational resources and customer enquiry services. Natural variations are expected. Published information may change; contact us to confirm details relevant to a purchase. Crystals are decorative and collectible objects, not medical products.
3. Accounts and security
Product images, measurements and descriptions help you evaluate individual pieces. Natural variation is expected. Availability, price and any delivery terms must be confirmed for the specific product. An enquiry alone does not create a purchase contract.
4. Product information
Crystal descriptions are intended to support collecting and decoration decisions. Crystals are not medical devices or treatments. We do not promise health outcomes, financial returns or changes in personal circumstances from owning a specimen.
5. Information and forward-looking statements
Market, itinerary, and other information may change without notice and may come from sources believed to be reliable, but completeness and accuracy are not guaranteed. Forward-looking statements involve assumptions, risks, and uncertainty; actual outcomes may differ materially. Past performance is not a reliable indicator of future results.
6. Acceptable use
You must use the services lawfully and in accordance with our Acceptable Use rules. You may not interfere with service operation, bypass access controls, misuse personal information, introduce harmful code, impersonate others, or use content or interfaces to mislead, defraud, or violate another person's rights.
7. Intellectual property
The services, brand elements, design, software, and original content are owned by or licensed to LumenCrystal and are protected by applicable intellectual property laws. We grant you a limited, revocable, non-exclusive right to access the services for their intended purpose. No other rights are granted without written permission.
8. Third-party services and links
The services may link to or rely on third-party providers. Their terms and privacy practices apply to their services. A link does not imply endorsement, and LumenCrystal is not responsible for third-party availability, security, accuracy, or conduct.
9. Availability and changes
We may update, suspend, or discontinue all or part of the services, including features and content. We aim to operate reliable services but do not promise uninterrupted or error-free access. Maintenance, security events, third-party failures, and circumstances beyond reasonable control may affect availability.
10. Disclaimers and liability
To the extent permitted by law, the services are provided on an as-is and as-available basis without implied warranties. LumenCrystal is not liable for indirect, incidental, special, consequential, or punitive loss arising from use of the public website. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
11. Suspension and termination
You may stop using the services at any time. We may suspend or terminate access where reasonably necessary for security, legal compliance, investigation of misuse, protection of others, or material breach of these Terms. Provisions that by nature should survive termination will remain effective.
12. Changes, disputes, and contact
We may revise these Terms and will post the updated date. Material changes apply prospectively unless law requires otherwise. Mandatory rights and forum rules applicable to you remain unaffected; engagement-specific dispute terms are set out in the relevant written agreement. Questions can be submitted through our contact form.
Questions or requests
Use the LumenCrystal contact form and select the topic that best matches your request.
Contact LumenCrystal